Windows to Work Reentry Coach / Regional Specialist

North Central Wisconsin Workforce Development Board
Job Description
Provide direct case management services to offenders pre and post release from jail and/or prison with the goal of strengthening workforce skills.  Services are designed to assist offenders with successful reentry into the community by obtaining and maintaining livable wage employment.  The Reentry Coach/Specialist will also serve as a regional resource for Job Center programs, while increasing employers’ understanding of the offender population. 
Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.   
  • Maintain an active caseload of Windows To Work program participants. 
  • Design services to identify and address barriers to successful reentry, with an emphasis on employment, as determined by the creation of an Individual Service Plan.
  • Services will be delivered through small group and individual coaching sessions in the jail and in the community settings at regularly scheduled intervals. 
  • Provide Department of Corrections-approved curriculum elements, including soft-skills training, financial literacy and cognitive intervention components. 
  • Provide and/or broker services to holistically address offenders’ needs, including training and supportive services, as needed.
  • Build job leads in the community by cultivating employer relationships.
  • Assist program participants in becoming “employment ready” for quick entry into the workforce.
  • Maintain detailed records of participant contacts and progress toward employment goals and outcomes.
  • Prepare program documentation for regular reporting to the Deputy Director, County Jails and Department of Corrections.
  • Create and maintain a directory of reentry resources in the region.
  • Serve as a regional resource specialist by providing technical assistance to workforce staff with the goal of creating consistent reentry services throughout the nine county area.
  • Serve as a regional resource specialist for employers by increasing knowledge of employment practices with the offender population.
  • Other duties may be assigned. 
Qualification Requirements
The requirements listed below are representative of the knowledge, skills, and/or abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
  • Hold a Bachelor’s Degree in Social Work, Psychology, Counseling, Criminology or related fields, or the equivalence of five to six years of experience in reentry services
  • Possess knowledge of the criminal justice system
  • Knowledge of Adams and Wood County resources, preferred
  • Demonstrate excellent verbal, written and interpersonal communication skills
  • Must be proficient in computer skills and data collection
  • Possess the ability to negotiate mutually acceptable agreements and resolve conflict
  • Must be flexible and able to adjust priorities, as necessary
  • Must demonstrate the ability to work independently within a multi-agency partnership, as well as an effective team member
 Other Skills and Abilities:
  • Participate in Department of Corrections training
  • Ability to travel independently within the North Central Wisconsin area and to State correctional institutions.
  • May require non-traditional work hours
This is full-time, fully benefited position.
Primary location will be at the Wisconsin Rapids Job Center, but will require some travel throughout North Central Wisconsin and to state correctional facilities.
Contact Information