Director of Conference and Event Services

Summary:
The Conference and Event Services Director is responsible for the day-to-day operations and year-round logistical coordination of the University of Wisconsin – Stevens Point’s conference internal and external events. The individual has primary responsibility for directing external marketing and rental of facilities, as well as coordination of scheduling and logistics for both external and internal summer camps, conference, workshops and events. This is a fulltime, 12-month position. The individual will actively market University of Wisconsin – Stevens Point’s facilities, securing future conference, events, and summer camp business.

The Conference and Event Services Director reports to the Vice Chancellor for Student Affairs. This position will also work closely with the Vice Chancellor for Business Affairs for revenue targets and strategic goals.

RESPONSIBILITIES

Program: 40%

  • Develops and implements a comprehensive conference/summer camps/events marketing plan to attract external clientele to the University of Wisconsin–Stevens Point
  • Works with campus community and external clients to schedule all conference and events needs
  • Provides a high level of customer service in all interactions
  • Communicates and resolves problems effectively in a timely manner with event organizers
  • Oversee the on-site coordination of conference details before and/or during the event to ensure high quality services. Coordinates and works with various university departments to execute events
  • Participate in annual reviews with conference and events clients to determine satisfaction levels and address/recommend changes to improve delivery of service
  • Fosters and maintains contacts with a wide array of vendors to ensure consistent delivery of needed goods and services for conference and event programs The Director must be available to work evenings and weekends as needed

Administrative: 25%
  • Negotiate contracts and insurance requirements, monitors compliance with all relevant policies for conferences and events• Manages events and prioritizes and schedules work
  • Responsible for the administration and management of the event management system.

Leadership and Human Resources Management: 20%
  • Supervises staff members
  • Conduct interim and annual performance reviews of supervised personnel
  • Manage the recruitment, evaluation, scheduling and training of staff members, including in-service and skills training

Budgeting, Financial Management and Control: 15%
  • Responsible for the development and management of department finances
  • Develops sales projections, establishes chargeable rates for external and internal services (in conjunction with Business Affairs Division)
  • Monitors and analyzes cost projections

Performs other duties as assigned.

MINIMUM QUALIFICATIONS

Education, skills, and experience equivalent to:
  • Bachelor’s degree preferred
  • Three (3) years of related experience in marketing, sales or event management or significant management or sales experience in conference and event management or hotel and resort management or equivalent
PREFERRED QUALIFICATIONS
  • Ability to plan, initiate, and manage challenging logistical situations
  • Ability to work independently while maintaining excellent interaction and communication with diverse internal and external constituencies
  • Proven customer service interpersonal/human relations skills
  • Experience with event management reservations software
  • Experience with scheduling software
  • Prior experience in marketing and event management in a higher education setting
  • General knowledge of contracts, requests for proposals and prime vendor contracts

To be considered for this position you must use this link to apply:  https://www3.uwsp.edu/hr/jobs/Pages/AcademicJobView.aspx?UWSPJobsCode=18400&_ga=2.163490300.1186876289.1655136716-782070201.1545327033


Position Contact
For additional information regarding the position, please call or email:
Kim Siclovan, Executive Staff Assistant
Email: ksiclova@uwsp.edu
Phone: 715-346-2481

Human Resources Contact
If you have any questions regarding the application process, need special arrangements, or if you submitted your application with missing materials, please call or email:
Human Resources
Email: human.resources@uwsp.edu
Phone: 715-346-2606

The University of Wisconsin-Stevens Point is an equal opportunity employer.