Office Assistant

Star Business Machines has an opening for a part-time Office Assistant to perform a variety of administrative and clerical tasks. The right candidate for this position will be customer-focused, organized, reliable, energetic, professional, and detail oriented. The ability to learn quickly about product offerings and services, and functions within Star Business Machines is essential.

Responsibilities:

  • Answer the phone and direct calls to appropriate staff
  • Greet and assist walk-in customers with excellent customer service
  • Process service calls and dispatch technicians
  • Track and manage toner supply and other parts orders, communicating effectively with other employees, customers, and vendors
  • Manage shipping and receiving of orders
  • Follow-up on customer accounts and late payments
  • Manage warranty claims and other returns
  • Assist with other miscellaneous administrative skilled and non-skilled projects as assigned
  • General cleaning duties
  • Basic Accounting and Invoicing using accounting software
  • Take detailed notes and maintain filing systems
Skills & Requirements:
  • Strong verbal and written communication skills
  • Attention to detail and ability to multi-task
  • Excellent organizational and problem-solving skills
  • Experience with office equipment preferred
  • Quickbooks and Microsoft Office experience a plus and preferred
  • High School Diploma or GED Required
  • Coursework or associate degree in office administration, or related field with moderate experience a plus
  • Customer service experience-1 year preferred
$13-$16 an hour