Operations Support Specialist - Transportation

Sentry Insurance
Job Description
As the Operations Support Specialist, you’ll provide assistance to the underwriting teams by handling a variety of tasks that support the quote, processing and issuance of new or renewal commercial lines business.  To be successful in your role as the Operations Support Specialist, you’ll;
  • Provide operational and administrative services to the underwriting teams.
  • Ensure the accuracy and issuing of motor carrier filings to correct location.
  • Handle incoming telephone calls and monitor emails from independent agents and internal/external customers. 
  • Work with independent agents to complete the submission and/or verify applications for accuracy and required information.
  • Respond to the independent agent, service questions and handle problems and service issues to a satisfactory resolution.
  • Perform other related job duties as needed. 
What it takes: 
  • Associate Degree or equivalent work experience
  • 1-3 years of related work experience
  • Excellent verbal and written communication and customer service skills 
  • Advanced personal computer and office service skills
  • Organized, professional, and motivated
  • Ability to prioritize workload and handle several projects simultaneously is absolutely necessary
  • Proven ability to interact effectively and efficiently with a variety of people

There is a reason why Sentry made Forbes’ list of America’s Best Midsize Employers in 2017, 2018, and 2019. At Sentry, we recognize there are many factors that contribute to your overall satisfaction both at work, and in your personal life. So, we provide a perfect mixture of compensation, benefits, company culture, and resources to ensure your everyday happiness. Below are some benefits that you’ll receive.

  • Competitive compensation to reward you for your hard work every day.
  • Generous Paid-Time Off Plan for you to enjoy time out of the office.
  • 401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help fund your future. 
  • Group Medical, Dental, Vision and Life insurance to encourage a healthy lifestyle.
  • Pretax Dependent Care and Health Expense Reimbursement Accounts to ease taxes on health spending.
  • Extensive Work-Life Resources to lend a helping hand.
  • Volunteer Time Off so you can dedicate time to the community.
  • Sentry Foundation gift matching program to encourage charitable giving.
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