Customer Consulting & Support Representative

Skyward, Inc
Job Description

Job Title: Customer Consulting & Support Representatives
Location: Stevens Point, WI; Irving, TX; Bloomington, IL

Skyward is looking for Consultants who will provide professional and superior customer support, product implementation, and product consulting to ensure the highest level of customer satisfaction, retention, and growth. 
Individual is professional and projects an energetic attitude, while working in a fast-paced, continuously growing industry. 

This isn't a typical customer service/call center position. Consultants work one-on-one with customers while collaborating with their team to provide training and solutions for our customers. 

Responsibilities: 
  • Consult with customers through voice, electronic means and in person. 
  • Individuals design and formulate appropriate solutions, direct system set-up, and recommends procedures. 
Requirements:
  • Bachelor or Associate's degree preferred
  • Proficient in Microsoft Office
  • Must have strong work ethic and be able to work both in team and solo environments 
This position is full-time with positions available at our Corporate office in Stevens Point, WI, our Bloomington, IL office and our Irving, TX office. 
 
To see full job description and apply go to: http://www.skyward.com/careers. 

Do you want to learn more about this department and the skills it takes to succeed as a member of the Skyward Team? Spend some time on our website at  www.skyward.com. You will learn more about our culture, expectations, and the day to day mission of the department you are applying for. 

A better work experience starts here! 
 
You must complete an application online at www.skyward.com/careers to be considered for this position.
                                        Only online Skyward.com applications will be accepted.
 
Contact Information