Internship - Customer Consulting & Support Representative

Posted: 11/29/2020

Job Title: Customer Consulting and Support Intern
Job Location: Stevens Point, Wisconsin

Starting Salary: $14 an hour
Start Dates: March 15 or June 7, 2021

Skyward is offering a paid internship program for Software Consultants who are interested in gaining some real-world experience. You will have the opportunity to provide professional and superior customer support, product implementation, and product consulting to ensure the highest level of customer satisfaction, retention, and growth. We are looking for individuals who are professional and will project an energetic attitude while working in a fast-paced, continuously growing industry.  This position is part-time and based in Stevens Point WI.
 
Consultants work in a fast-paced environment one-on-one with customers and can collaborate with their team to provide training and solution(s) for our customers. 
 
Responsibilities:

  • Consult with customers through voice, electronic means, and in-person
  • Individuals design and formulate appropriate solutions, direct system set-up, and recommends procedures. 
Requirements:
  • Currently pursuing a Bachelor or Associate degree
  • Proficient in Microsoft Office
  • Must have a strong work ethic and be able to work both in team and solo environments
  • Positions are 15-20 hours per week, Monday through Friday, when school is in session, with no time expectations during school breaks.          
  • When school is not in session (summer), interns would work up to 40 hours.
  • Start dates will be either March 15 or June 7, 2021. 
To see the full job description and to apply go to our careers page at www.skyward.com/careers.