Customer Service Advisor

Flex-Staff, Inc.
Job Description

We are currently seeking Direct Hire CUSTOMER SERVICE ADVISORS for one of our premier clients in Stevens Point.

These positions will be responsible for answering inquiries from policy holders, office staff and agents/brokers via telephone, email, web chat and mail within certain standards.

Must be professional, detailed and have a "customer comes first" kind of attitude. Will request refunds, process adjustments, manage correspondence, document resolution, process claims, participate in team meetings and assist with special projects as needed.

Must have a high school diploma with two years insurance, business or related customer service- inbound call center experience. Computer skills, including experience with MS Office, are required. Must also be self- motivated, focused, analytical, well organized and have an excellent attention to detail.

Hours for this position are Monday-Friday from 10:30am-7:00pm.

Background checks and drug screens will be conducted.

These are excellent opportunities with that offer a very comprehensive benefit package with pay at $14.50/hour and a fabulous working environment!

Please forward resumes to stevenspoint@flexstaff.com, apply on-line at www.flexstaff.com or contact our office at 715-343-9000.

Flex-Staff is an Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities.
 

Contact Information