AIG Travel has a great opportunity for an experienced Claims professional to learn a new challenge within the travel insurance industry. Our Complex Claims Adjusters work on live, high severity, medical claims with losses that could be from anywhere in the world! Partner with our Assistance Operations and medical providers globally to assist customers in need during their trip or medical crisis. Responsibilities include: coverage evaluation, investigation, assessment of exposure, implementation of cost-effective litigation plans, negotiation and resolution strategy.
Our ideal candidate will have the following:
Minimum of 3-5 years experience of claims assessing, preferably travel claims, or other lines of business.
Bachelors Degree preferred
Proficiency in desk management, time management and dealing with difficult customers.
Confident & effective communication skills both verbally and in writing with excellent call handling skills.
Demonstrated decision making skills.