Economic Support Specialist / Benefit Recovery

Posted: 06/13/2022

The Portage County Health and Human Services department has a full time Economic Support Specialist / Benefit Recovery opening. 
What are the primary job duties?
Provides benefit recovery functions for Economic Support programs administered through the IM Central Consortium though the following job duties;

  • Evaluates referrals received from consortium staff to determine if benefit overpayment has occurred.
  • Calculates overpayment amounts in accordance with individual program policy.
  • Establishes claims for benefit overpayments resulting from agency error, client error, or intentional program violation in accordance with individual program policy.
  • Prepares and issues all required benefit recovery-related correspondence to customers in accordance with individual program policy.
  • Evaluates referrals received for imposition of program sanctions related to intentional program violation.
  • Facilitates the administrative disqualification process when intentional program violation is alleged.
  • Represents the agency and/or consortium at various legal proceedings, including, but not limited to, fair hearings, administrative disqualification hearings, and contested case hearings.
  • Serves as a consortium resource for ES staff with regard to benefit recovery process and policy.
  • Identifies consortium training needs and trends related to benefit recovery.
  • Contributes to development of benefit recovery-related training and resource material for ES staff.
What are the minimum qualifications?
  • High school diploma or equivalency required.
  • Two years post- secondary education in related human services field preferred.
  • Two years experience as an Economic Support Worker preferred.
  • Proficiency in Microsoft Excel preferred.
Starting pay: $20.79 per hour
Portage County offers an AWESOME benefit package for permanent employees working at least 20 hours/week, which includes the following;
  • Vacation - available on day one!
  • Health insurance- your choice of two health plans- (Health Savings Account associated with a High Deductible Health Plan with a County contribution or a PPO Co-pay plan)
    • Health insurance starting at $19.33 a paycheck!
  • Wellness incentive plan offered with health insurance enrollment! Earn up to $600 per year!
  • Flexible spending account
  • Dental insurance
  • State of Wisconsin Retirement Plan - County contribution of 6.5%!
  • Paid holidays
  • Paid sick leave
  • Life insurance- premium paid by the County (must work a minimum of 30 hrs/wk)
  • Long term disability insurance- premium paid by the County (must work a minimum of 30 hrs/wk)
  • EAP (Employee Assistance Plan) - paid by the County
  • 457(b) Deferred Compensation Plan

Portage County is an Affirmative Action/Equal Opportunity Employer