2 Full-time positions
40 hours, Monday through Friday, 8 a.m. - 4 p.m.
$16/hour - $18/hour
Under the general supervision of the IRIS Consultant Agency’s (ICA) Self Directed Services Program Coordinator the IRIS Consultant is responsible for providing ongoing support and assistance to participants enrolled in the IRIS program within the ICA’s service area.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
DUTIES include but not limited to:
- Provide orientation to new participants of the IRIS Program
- Inform participants of their rights and responsibilities as a participant in the IRIS program
- Act as the primary contact for the IRIS program to participants
- Assist participants to complete necessary paperwork, answer questions and address concerns regarding the IRIS program
- Assist participants in identifying their long-term support needs, desired goals and outcomes
- Assist participants in identifying informal or natural supports to help meet their desired outcomes
- Assist participants in the development and implementation of an Individual Services and Supports Plan (ISSP)
- Collaborate with participants, natural supports, service providers, community resources and others in order to assist participants to meet their identified outcomes
- Accurately complete and submit to DHS all required forms, assessments and documentation for review and approval as indicated by the IRIS program policies and procedures
- Assure program quality through various quality management activities that are carried out in partnership with the participant and DHS to include but not limited to personal experience outcomes, provider qualifications, participant emergency and back-up plan, critical incident reporting and service plan and budget monitoring Meet regularly to ensure participant’s outcomes are being met while staying within their IRIS budget and within the requirements of the IRIS program determined by DHS
- Maintain positive working relationship with ICA staff, outside agencies, and service providers to ensure effectiveness of services provided
- Attend all ICA and DHS trainings, conferences and meetings as requested and required
- Adhere to and abide by all ICA policies and procedures
QUALIFICATIONS:The requirements listed below are representative of the knowledge, skill, and/or ability required.
- 18 years or older required
- Bachelor’s degree in social work, psychology, human services, counseling, nursing, special education or a closely related field ANDhave one (1) year of supervised experience working with seniors and/or people living with disabilities ORhave a minimum of four (4) years of direct experience related to the delivery of social services to seniors and/or people living with disabilities and long-term care needs in a community setting
- Ability to become certified as a Long Term Care Functional Screener through completion of the Department of Health Services (DHS) web-based clinical certification required
- Completion of all required IRIS orientation and training courses required
- Understanding of Include, Respect, I Self-Direct philosophy and the Principles of self-direction, responsible financial management, and person-centered planning processes required
- Understanding of ICA services including behavior management, risk and needs assessments, service plan development and identification and reporting of critical incidents of abuse, neglect, exploitation and fraud required
- Working knowledge of Microsoft Office, Outlook email and internet required
- Competence in applicable areas of the Wisconsin Self-Directed Information Technology System (WISITS) and DHS SharePoint sites required
- Knowledge of community resources required
- Strong customer service skills required
- Good organizational and time management skills required
- Ability to travel within the ICA service area and statewide required
- Possess a valid Wisconsin driver’s license, provide proof of auto liability insurance meeting agency minimum limits and be able to meet agency driving standards or an alternate effective means of transportation required
- Ability to maintain confidential information including but not limited to financial data, consumer information or other non-public proprietary agency information required
- Ability to pass a periodic WI Caregiver Background Check including Department of Justice Criminal Record Check required
BENEFITS: Health/Dental/Vision Insurance, Life Insurance, Disability Insurance, paid holidays, 401K plan, paid training, paid time off package, mileage reimbursement, bereavement leave, Employee Assistance Plan (EAP) and AFLAC.
HOW TO APPLY: ALL applicants are required to complete a MILC application. The MILC application can be printed from our website at www.milc-inc.org; obtained by calling 715-344-4210, ext. 226; or email request.
Submit resume with cover letter and MILC application via email, fax, mail or in person.
Mail or drop off to:
ATTN: Shawn Serafin, HR Director
3262 Church Street
Stevens Point, WI 54481
Fax to: ATTN: Shawn Serafin, HR Director @ 715-344-4799