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PRODID:-//ChamberMaster//Event Calendar 2.0//EN
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BEGIN:VEVENT
DTSTART:20210429T130000Z
DTEND:20210429T210000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Lean Fundamentals for Service Professionals Workshop
DESCRIPTION:Designed for service professionals\, this workshop places students within a role in a hypothetical company experiencing operational trouble in more than a few areas. Together we will go through the process of identifying and scoping an improvement project\, visualizing the end-to-end workflow\, and implementing improvements targeted at streamlining the process.\n\n\n\nThis workshop is perfect for people who heavily utilize computers and/or work in service or transaction- based roles (sales\, customer service\, insurance\, healthcare\, banking\, estimating\, engineering\, contracting\, education\, finance\, etc.).\n\n\n\nStudents will:\n\n	Learn to apply a core set of Lean Six Sigma tools in a risk-free\, simulated environment.\n	Learn how to identify waste and eliminate inefficiencies when the workflow is "invisible" (i.e.\, those "non-manufacturing processes").\n	Broaden their awareness of Lean Six Sigma: What it is\, why it matters\, and how it is utilized.\n	Learn how to use proven Lean Six Sigma tools to be able to start simplifying their work and implementing improvements.
X-ALT-DESC;FMTTYPE=text/html:Designed for service professionals\, this workshop places students within a role in a hypothetical company experiencing operational trouble in more than a few areas. Together we will go through the process of identifying and scoping an improvement project\, visualizing the end-to-end workflow\, and implementing improvements targeted at streamlining the process.<br />\n<br />\nThis workshop is perfect for people who heavily utilize computers and/or work in service or transaction- based roles (sales\, customer service\, insurance\, healthcare\, banking\, estimating\, engineering\, contracting\, education\, finance\, etc.).<br />\n<br />\nStudents will:\n<ul>\n	<li>Learn to apply a core set of Lean Six Sigma tools in a risk-free\, simulated environment.</li>\n	<li>Learn how to identify waste and eliminate inefficiencies when the workflow is &ldquo\;invisible&rdquo\; (i.e.\, those &ldquo\;non-manufacturing processes&rdquo\;).</li>\n	<li>Broaden their awareness of Lean Six Sigma: What it is\, why it matters\, and how it is utilized.</li>\n	<li>Learn how to use proven Lean Six Sigma tools to be able to start simplifying their work and implementing improvements.</li>\n</ul>\n
LOCATION:This course is being offered virtually through Mid-State's Blackboard learning management system.
UID:e.390.8937
SEQUENCE:3
DTSTAMP:20260414T054343Z
URL:https://business.portagecountybiz.com/events/details/lean-fundamentals-for-service-professionals-workshop-8937
END:VEVENT

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