Member Service Representative I (MSR I)- Kronenwetter Branch

Posted: 04/27/2023

Building lifelong relationships, one member at a time! Valley Communities Credit Union has been serving members for over 88 years.  With our rich history, starting out in 1935, we served the employees of the Mosinee Paper Mill with a tiny office in their punch house.  Growing continually over the years, we currently serve over 16,000 members in five different Central Wisconsin communities. 
As a Member Service Representative I (MSR I), your primary responsibilities are;

  • Serving as a Member Service Representative I (MSR I).
  • Promoting and cross-selling our financial products and services while serving the needs of our members by efficiently, professionally, and accurately processing their transactions with the main objective of being able to Build a lifelong relationships, one member at a time.
  • Identifying and finding solutions to improve members financial future.
  • Maintain professional standard levels while interacting with our members, while providing them with accurate services in copliance with our Credit Union policies and procedures.
  • Supporting other staff within the branch with a variety of tasks
This is an excellent role for a person with experience in our industry or an industry with a strong emphasis on member service. We are a highly member focused credit union. The ideal candidate will have the ability to build relationships and rapport with members and staff.
Consistent with our rich history, we will continue to identify and place talented people into roles that best fit their background and areas of strength.  Valley Communities Credit Union is an Equal Employment Opportunity.